Juan Haywood - Résumé

Sales Engineer Grove Group, Cape Town | Oct 2011 - Present

When leading companies decide to "go Google," it's a huge win for spreading the power of cloud computing globally. But the Grove Sales team can't do it alone. I am a Sales Engineer. I work with the Sales team to engage with sales prospects, understand and assess customer requirements, prepare and present demonstrations of Google products, and address technical questions that arise throughout the sales process. Key to my role is being a confident presenter with excellent presentation skills and the ability to persuasively present Google's product offering.

I am also a Google Apps Certified Deployment Specialist, having planned, lead and completed numerous successful deployment and change management projects for Enterprise sized organizations.

Operations Engineer Grove Group , Cape Town | Apr 2010 - Sept 2011

This was a Systems Engineering position, having required of me to be able to set up and support all services and technologies offered by the company. It included me having to be able to do the configuration and support of front- and back-end systems on all our offered products.

Snr Support Consultant Eco-Time, Cape Town | Nov 2007 - Mar 2010

On-site consultation with clients, involving analysis of system requirements, inspection, set-up and support of TNA software, Cape Clock hardware, and other products.

Network Intern Learn24 (Media24), Cape Town | Jun 2002 - May 2006

This was an IT learnership position. Assisted and shadowed the IT manager.

University of Cape Town 2013 - 2014 (expected)

Bachelor of Commerce (Hons): Information Systems Management

• State of the Art System Delivery/Development Methods and Techniques: Object Orientated Systems Analysis using UML, Patterns, Architectures, Iterative Methodologies, Agile Methods, Scrum
• Technology: Architectures: Client/server, Multi-tier, Distributed, Cloud computer; Operating Systems; Virtualization; Open Source; Database; Internet; Communications: LANs, WANs, Mobile; XML; Service Oriented Architecture; Middleware; Security
• Project Management: Project definition, scoping, feasibility, estimating, risk management, planning, critical path and critical chain methods, execution, quality management, people management and monitoring and reporting
• Strategic Management of IT: Business and IT alignment, inter-organisational systems, architecture-based management, outsourcing, e-commerce, customer operated systems, knowledge management, IT futures, innovative business models

• McAfee Email Archiving Certification January 2012

  Issued by: McAfee

• McAfee Email Protection Certification January 2012

  Issued by: McAfee

• McAfee Provisioning For F3 Partners Certification January 2012

  Issued by: McAfee

• McAfee Web Protection Certification January 2012

  Issued by: McAfee

• Google Apps Edu Qualified Trainer November 2012

  Issued by: Google

• Google Apps Certified Sales Specialist August 2012

  Issued by: Google

• Google Apps Certified Deployment Specialist September 2011

  Issued by: Google, License #380

• Mirapoint Certified Engineer 2010

  Issued by: Mirapoint

• RazorSafe Certified Engineer 2010

  Issued by: Mirapoint

• RazorGate Certified Engineer 2010

  Issued by: Mirapoint

• Mirapoint Certified Directory Engineer 2010

  Issued by: Mirapoint

• Project Management 2009

  Issued by: University of Cape Town